Cupcake by Design
cookies by design TagLine
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Toll Free: 855.COOKIES
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Franchise Training and Support

With over 30 years of experience in the Cookie Gifting industry, our support network will help you delight customers with unique gifts for every occasion.

What can you expect as a Cookies by Design franchisee?

Experienced Staff and Proven Product

  • Over thirty years of experience in research and development of recipes, systems and, procedures to help insure profitable operations.
  • Proprietary recipes and cookie designs that have proven successful in markets throughout the United States.
  • Passion for product quality and customer experience.
  • National marketing strategies to grow our presence in every market.

Start Up Assistance

  • Site selection and construction assistance.
  • Location design assistance.
  • Comprehensive training course -- Cookie College® -- production, marketing and operational training curriculum developed specifically for newly licensed franchisees and their employees.
  • Confidential Operations Manual, Design Manual, Baking Manual, Assembly manuals.
  • On-site assistance and training for grand openings.

On-Going Support

  • Marketing material produced by the Corporate Office for special gift giving occasions.
  • Digital marketing assistance including local online marketing and social media resources.
  • Purchasing and inventory assistance.
  • Profitability reviews.
  • Cookie Dough® bulletins containing holiday production and marketing information.
  • National supplier and distribution program providing inventory management and cost savings.
  • Protection through Cookies by Design® intellectual property rights, including trademarks, service marks, copyrighted materials and designs, patents and confidential trade secrets.
  • Proprietary point-of-sale system and ecommerce site.
  • On-going research and development of new designs, products and services.
  • Peer support and collective knowledge of fellow franchisees.