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"Twenty five years ago when Gwen made her first cookie bouquet, she discovered one of the secrets about gift giving: people want to make a personal and creative expression about themselves to another. That secret is still the key to what makes Cookies by Design an exciting business. Everyday our customers seek to express their sentiments and affections in a unique and fun fashion.
Cookies are a classic product that capture love, friendship and caring in a way that few products can. Combine this with the personal touch and the level of service that our franchisees provide when designing and hand delivering their products, and you have a recipe for an enduring concept.
I see Cookies by Design as having the hallmarks of a timeless brand... A product about which people feel passionately, a concept that has stood the test of time and a business that is responsive to marketing.
Having the perspective granted me from working with the industry's best at Marriott, Pepsico and over a dozen other leading franchise organizations, I am confident that we have assembled one of the most qualified and talented teams in the franchising industry to support and develop our system. Cookies by Design has a very bright future and we welcome you to explore being a part of it."
- Jon M. Rice, President, CEO and Brand Development
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